Thank you for visiting and shopping at Village Kahani. Following are the terms and conditions that constitute our Shipping Policy.
Standard Shipping Policy
We currently deliver across India to all metros and certain non-metro cities.
We have tied up with a reliable logistics partner that ensures reliable delivery of reliable and non-perishable items across cities.We try our very best to ensure that there are no delays in shipments, but sometimes it’s beyond our control.
Shipping Time
Since most of the products are custom made according to the order, there will be a delay of 5-7 working days.
The logistics partner gets a notification once the product has ready ready for dispatch. They will then pick it up from our warehouse and deliver it to you between 8 am to 9 pm on all business days between Monday to Saturday.
We ship on all days (Monday to Saturday) except Sundays and public holidays.
Shipment Processing Time
All orders are processed within 2-3 business days. You can expect delivery of the products within 5-7 business days of placing your order. Orders are not shipped or delivered on weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in the shipment of your order, we will contact you via email or telephone.
International Shipping Policy
We currently do not ship outside India.
Returns Policy
Our Return & Refund Policy provides detailed information about options and procedures for returning your order.